FAQ

We understand that smart building systems can be quite complex, which is why we’ve compiled a list of the most common questions to help you navigate the details of Roomsys implementation. If you have any additional questions or need more specific information, feel free to reach out to our team directly through the contact form. Our managers are ready to assist you!

Installation

How do I get started with Roomsys?

Get in touch with us to schedule a live demo and presentation about our solution. We can typically prepare an installation plan based on your building floor plans. In some cases, we may need a walkthrough to finalize an equipment estimate.

What types of sensors and devices can I connect to Roomsys?

Technically, any networked device can be connected. However, Roomsys has pre-tested and approved a wide range of LoRaWAN and other networked devices, and the list of supported devices is continuously growing as new ones are tested.

Which devices can be integrated into the Roomsys smart building system?

Roomsys integrates with existing third-party systems and technologies, regardless of the communication protocol.

How long does the Roomsys solution installation take?

A typical installation involves 2-4 weeks of system configuration and mapping, followed by 2-4 weeks of physical device installation, depending on building size and the number of devices being integrated.

What is the typical installation timeline for Roomsys in a high-rise building?

The timeline depends on the size of the building, how many devices are installed, and the type of devices. On average, a thermostat and leak sensor installation takes 2-4 weeks. Devices like shut-off valves may extend the project duration.

How can a smart building solution improve energy efficiency and reduce maintenance costs?

Leak sensors will allow immediate detection and response to leaks that will provide immediate ROI on the system, which can be further enhanced with remote shut-off valves or thermostats for even faster response to leaks. Other sensors, like humidity sensors, can monitor and control conditions to prevent mold growth. The system can also integrate lights, shades, power outlets, and a variety of other devices to reduce energy use.

How do I troubleshoot installation issues?

Roomsys conducts thorough testing after installation to ensure all devices are functioning properly. We also provide a limited warranty for installed devices.

What kind of technical support does Roomsys offer after installation?

Roomsys provides full system maintenance and support after the installation. We ensure the system operates smoothly and all devices are connected.

Features

What does the Roomsys solution do?

Roomsys is a smart building solution with wireless sensors and IoT devices, centrally managed through web and mobile apps. These apps enable real-time data visualization and remote commands, like closing a valve or adjusting a thermostat.

How does Roomsys work? What is the connectivity behind it?

Roomsys uses the LoRaWAN wireless protocol, ideal for large buildings due to its long range, low power consumption, and efficiency. LoRaWAN devices typically have battery lives of 5-10 years, making it ideal for smart building deployments.

What features are available on the Roomsys central web dashboard?

The Roomsys dashboard allows remote monitoring and control of thousands of sensors and devices. You can manage everything on one screen, including sending commands, tracking alerts, and viewing real-time smart building data.

What functionalities does the Roomsys mobile app offer for building management?

The Roomsys mobile app provides the same features as the web dashboard, optimized for mobile devices. This includes remote monitoring, control, and alerts, ensuring you're always connected to your building’s operations.

What kinds of reports and analytics do Roomsys offer?

Roomsys can generate downloadable historical reports for all system alerts, including leaks, temperature changes, and humidity levels. Thus, the solution provides useful insights for building management.

What types of alerts and notifications does Roomsys provide?

Roomsys offers full alerting capabilities, from leaks and high humidity to open doors or motion detection. Alerts are customizable and can include multiple parameters and thresholds for better management.

How quickly will I receive an alert in case of a detected leak or other critical issues?

Roomsys sends real-time alerts within seconds of detecting a critical event, like a leak or high humidity. This ensures you can take immediate action to prevent damage or further risks.

What support options are available for Roomsys users?

Roomsys offers full system maintenance and ongoing technical support to ensure your system runs smoothly and continues to meet your smart building management needs.

What data can property managers access through IoT dashboards for informed decision-making?

Property managers can access sensor data, system alerts, and device statuses through IoT dashboards. These insights help optimize building performance, reduce costs, and improve maintenance strategies.

How does a gas and water leak detection system enhance safety in smart buildings?

A gas and water leak detection system enhances safety by providing immediate alerts for leaks, which allows swift response to prevent damage and potential hazards.

What are the key components of a comprehensive building control solution?

Roomsys integrates sensors, remote commands, and real-time alerts into a comprehensive building control solution. It offers a holistic view on one screen, enabling immediate actions like turning off HVAC units or closing water valves.

Other

Are there any limitations on the number of devices I can connect?

No, there are no limits. The Roomsys platform can manage tens of thousands of connected devices simultaneously, making it ideal for smart building deployments of any scale.

Is the dashboard accessible from any web browser?

Yes, the Roomsys dashboard is accessible from any web browser, which ensures flexibility and ease of use regardless of your device or location.

Can multiple users access the dashboard simultaneously?

Yes, multiple users can access the Roomsys dashboard at the same time. Each user has their own credentials and role-based permissions, which allows for secure, customized access for each account.

Can building managers control multiple properties through a single Roomsys dashboard?

Yes, just like each apartment in a building can have its own dashboard, each building in a group of properties can also have its own dashboard, so that all properties can be accessed within the same platform.

Can I customize how I receive alerts (e.g., email, SMS, push notifications)?

Yes, Roomsys provides alerts through the mobile app and web dashboard. You can also configure SMS, email, phone, and WhatsApp notifications for additional flexibility in how you receive alerts.

What is a building control system, and how does it work with smart buildings?

A building control system manages and automates building functions like HVAC, lighting, and security. In smart buildings, it integrates with IoT devices for real-time monitoring and control, thus optimizing energy use and enhancing overall building management.

How can smart building solutions improve energy efficiency in high-rise buildings?

Smart building solutions optimize energy efficiency using sensors and automated devices. For instance, light sensors connected to motorized shades can lower shades when the sun shines directly, reducing the need for cooling.

What are the advantages of using a centralized IoT dashboard for building management?

An IoT dashboard provides centralized control over all connected devices in a building. It enables real-time monitoring, system alerts, and data-driven insights, thus streamlining building management and improving operational efficiency.

What are the benefits of implementing a smart building solution?

The Roomsys smart building solution offers many benefits, including reduced energy consumption, enhanced safety through real-time alerts, and streamlined maintenance. It also allows for centralized building control.

Still have a question?

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