Atrium Professional Plaza Protects Critical HVAC Infrastructure with Roomsys Water Leak Detection System
Case overview
Atrium Professional Plaza is a high-use, two-story medical center located in Miami, Florida. With dozens of healthcare professionals and patients visiting daily, the building experiences continuous restroom usage and high water demand. However, repeated incidents involving clogged or neglected toilets in private suites led to frequent leaks, some of which damaged HVAC equipment located between the floors. This resulted in costly emergency repairs and disruptions to the facility.
Looking for a proactive solution to detect leaks early and prevent HVAC damage, building management turned to Roomsys for a scalable water leak detection system that would protect infrastructure, reduce costs, and minimize service disruptions in this essential medical facility.
Challenges
Frequent toilet-related flooding
Due to heavy public use and patient inattention, restrooms were frequently overflushed or clogged. These incidents often occurred at night or went unnoticed for hours, so overflows that caused recurring water damage were often the case.
HVAC vulnerability to water
The building’s HVAC system is housed in the space between the first and second floors. Even minor water leaks from above risked dripping directly into the HVAC components, leading to system failures and emergency repairs costing up to $5,000 each.
Lack of leak visibility
Without a monitoring system, maintenance staff relied on visual inspections or tenant complaints. Leaks often went undetected until damage had already occurred, increasing repair costs and downtime.
High maintenance and repair costs
With repeated water incidents impacting critical infrastructure, Atrium’s maintenance expenses surged. Emergency HVAC repairs, ceiling remediation, and unplanned service outages placed an increasing burden on the building’s operating budget.